New technologies are driving the next generation of medical device manufacturing representatives - and simulation training is leading the way.
In an environment where every single staff member needs to understand the complex series of procedures and compliance requirements demanded by this industry, simulation training offers a safe, effective method of learning, without the risk inherent in learning “in the field”.
In this blog we delve into why so many MDM businesses are switching to simulation training for their staff:
Keeping up with the myriad changes in medical device regulations is hard enough. Then consider the varying requirements of different states and countries - it quickly becomes a serious headache to keep everybody across the latest specifications. It’s time-consuming and complex, not to mention expensive, and a single mistake could result in serious (even deadly) ramifications for an MDM company and its customers.
Simulation training through an online tool allows for not only practical skills but also soft skills such as leadership and communication to be tested. Staff can be measured and assessed on their learnings, ensuring that everybody is able to remain compliant no matter where they are in the world and without having to bundle everybody into a physical classroom.
Quality management systems and the relevant ISOs require specific steps and procedures to take place in order to remain compliant and maintain quality.
Cleanliness and sterilization
Calibration and monitoring equipment
Corrective action when necessary
The specifics of the manufacturing processes themselves
Simulation training allows a MDM staff member to learn and master these procedural tasks quickly, effectively and within a realistic context for maximum learning.
Everybody in the supply chain, from manufacturers to designers to salespeople, needs to have device training. It is a crucial element of the program. A device built, sold or used incorrectly poses a serious risk to patients, and in some cases, could have deadly repercussions.
eLearning and simulation allows for a thorough training regimen for all staff members, giving companies the opportunity to provide more specific training for specific roles. Salespeople, for example, benefit significantly from having in-depth education on how a medical device operates in a clinical setting. This allows them to ‘walk in the customer’s shoes’ and build credibility with clinicians during the sale.
Training staff to a standardized level of quality and competence across a large organization can be a logistical nightmare.
Simulation training, unlike traditional classroom-based methods, can be rapidly deployed across a wide number of people and a wide number of locations. As long as somebody has access to the internet, they’ll also have access to the simulation. All that is required is a connected device - even just a mobile phone - and the staff member can participate in the training.
As technology and legislation changes, so must the training, and rolling out a new set of materials without the use of simulation systems is incredibly difficult. Archiving old versions, updating new ones, ensuring everybody is able to work with the new materials - it’s often a huge logistical project for medical device manufacturing companies.
Simulation training, on the other hand, enables updated training to be rolled out rapidly, and even customised to ensure that it is effective with varying ability levels. Professionals requiring merely updated information, will have very different requirements to that of new onboarding employees.
Simulation training allows everybody to work towards competence in their own roles effectively while still retaining a shared standard across the business.
In short, simulation training allows MDM businesses to train their staff quickly, effectively and flexibly, no matter where in the world or what level of skill they have.
For more information about eLearning and simulation training, get in touch with the team at SimTutor today.