Simulation-based training utilizes software technology to create a digital representation of real-world scenarios as 2D or 3D models. This allows learners to complete training in a risk-free environment and to learn from their mistakes without harming the business or themselves in any way.
The hospitality industry is an ever-changing sector that relies on well-trained employees and these businesses can benefit enormously from implementing simulation-based learning as part of their training programs. Having an app that allows rapid creation of simulations enables businesses to keep their training up to date, and to add new training modules that address specific issues that arise.
The ability to easily create branching scenarios in a simulation also ensures employees can experience and understand the outcome of their choices, including incorrect ones. Employees therefore have an opportunity to learn from their mistakes without any risk. Simulation-based training can also save costs because it allows businesses to administer training without having to take experienced staff away from important work to give training lectures.
SimTutor’s authoring app introduces all these benefits of simulation learning in an easy-to-use program that can also be integrated into Microsoft Teams for author collaboration and easy distribution to trainees.
Hospitality Simulation-Based Training
Simulation-based training is being used effectively across all sectors of the hospitality industry to offer flexible, up-to-date training, cost-effectively. The hospitality industry relies on the performance of its employees in a variety of scenarios throughout every day. This means that the success of the business relies on the competency of its employees to make decisions in high-risk situations. Through simulated learning, employers in the hospitality industry can promote employee competence by practicing making decisions in a risk-free simulation before they have to face it in a real-world scenario.
The restaurant and foodservice sector uses simulations of restaurant management to train students to make decisions regarding staffing, inventory, balance sheets, and more so that they can see the cause and effect these decisions have on the success of their business. Similarly, the hotel and lodging sector, as well as the travel and tourism sector, simulates management scenarios to develop the participants’ skills in identifying, analyzing, and acting on the key operational and environmental variables that affect hotels, restaurants, and other tourism-based businesses’ daily operations. By using simulation-based training, hospitality businesses can ensure that their employees can stay up to date with training that is fast and effective. Employees can access the training from anywhere as long as they have an internet connection and can complete the training course on their own time or unsupervised. This will minimize the amount of time management and senior positions have to spend away from work vital to daily operations and administer training during work hours.
Restaurant & Food Service Sector
The restaurant and foodservice industry uses simulation-based training to give new and potential employees hands-on experience of running a virtual restaurant. Training models replicate the demands of running a restaurant and performing key tasks while removing the risk of the consequences of a wrong decision. A wide range of scenarios can be simulated to reflect the types of decisions that need to be made regularly. Simulations can train employees on clerical tasks like keeping balance sheets, running the books, conducting daily inventories, market research, and updating pricing information. Trainees can also participate in simulations that tackle bigger decisions like relocation, overstaffing, menu changes, table layout, and opening a satellite location. Simulation-based training is highly adaptable to fit the needs of employers and will demonstrate to trainees how their decisions affect the profitability of the business, allowing them to learn from their mistakes in the risk-free environment of the simulation before they are faced with the same decision in the real world.
Hotel & Lodging Sector
Simulation-based training is being used in the hotel and lodging industry to create a risk-free training environment for new trainees as well as a way to upskill current employees to the demands of hospitality management. Courses can be built out simulating the business operations of the company. Trainees can assume the role of the manager and make decisions regarding the daily and weekly operations of the business like revenue management, sales promotion, food and beverage, housekeeping, staff management and procurement. Simulation-based courses are highly adaptable and can be built to reflect the demands of businesses of any size or varying accommodations. Simulation-based training allows trainees to develop their capabilities in identifying, analyzing, and acting on the key operational and environmental variables that influence hotel and restaurant operations in a risk-free environment that allows them to learn from their mistakes without fear of making the wrong decision and harming the real-world business.
Travel & Tourism Sector
The benefits of using simulation-based training in travel and tourism businesses are as numerous and diverse as the many different types of businesses in the sector. Courses can be built to simulate the demands of running your own small business like conducting market research, developing marketing strategies, managing staffing, direct sales, sales channels, investments, service quality, and pricing. The courses are highly adaptable and can reflect the realities of the tourism sector by forcing trainees to operate in competitive markets with seasonal variations in demand and economic conditions with both permanent and temporary resources. This means that you can personalize your training to meet the specific needs of your business and give your potential and current employees the confidence skill to make the decisions that will best help your business. Trainees can access the simulation whenever it is convenient for them so they can continue to gain experience even in the tourism offseason.
SimTutor Features
Simulation-based training is being used in the hotel and lodging industry to create a risk-free training environment for new trainees as well as a way to upskill current employees to the demands of hospitality management. Courses can be built out simulating the business operations of the company. Trainees assume the role of the building’s manager and make decisions regarding the weekly operations of the business like revenue management, sales promotion, food and beverage, housekeeping, and staff management and procurement. Courses are highly adaptable and can be built to reflect the demands of businesses of any size or varying accommodations. Simulation-based training allows trainees to develop their capabilities in identifying, analyzing, and acting on the key operational and environmental variables that influence hotel and restaurant operations in a risk-free environment that allows them to learn from their mistakes without fear of making the wrong decision and harming the real-world business.