Drive Adoption, Reduce Churn, Delight Customers
SimTutor makes it easy to create interactive learning experiences that help your customers quickly understand, adopt, and succeed.
Confused Customers Don’t Stick Around
Effective onboarding isn’t just a nice-to-have, it’s smart business. Here’s the impact it can make:
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Streamlined onboarding boosts retention by up to 50%.
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Trained customers use 68% more of your product and explore 56% more features.
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87% of customers who received training reported being able to work more independently
When customers can’t easily learn your product, frustration grows, support costs rise, and churn follows. There's a better way to train customers.
Faster, Better Training for Your Customers
SimTutor Author makes it easy to build and deliver interactive, self-guided training that works. Instead of long live onboarding sessions or passive walkthrough videos, you can create active learning experiences customers actually remember. And because you can build your first module in minutes, you start seeing results right away.
Create quickly from existing content
Import slides, pdfs, videos, and more and transform them into interactive customer training without starting from scratch.
Simplify onboarding with guided practice
Deploy simulations that let customers explore features and learn by doing to get hands-on practice.
Track and improve adoption
See who’s completed training, what they’ve mastered, and where they need support to get the most value from your product.
What You Can Deliver
Customer Onboarding
Step-by-step practice that helps new users hit the ground running without overwhelming your support team.
Product Tutorials
Interactive guides that let customers learn complex features hands-on, not just read about them.
Process Walkthroughs
Clear, repeatable instructions for key workflows so customers stay productive and confident.
Ongoing Feature Adoption
Keep customers engaged with updates and new capabilities through interactive refreshers.
Works With Your Existing Tools
SimTutor seamlessly integrates into your training ecosystem so you can continue using the tools you already know.
LMS Integration: Assign onboarding modules, track completions, and measure adoption-
Microsoft Collaboration: Build and deploy content using Microsoft-approved Teams and PowerPoint apps
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Easy Updates: Keep customer training current as products evolve without rebuilding courses from scratch
Features You'll Love
Precise Interactions
Click, drag, and adjust on-screen elements to practice tasks exactly as customers would in your platform.
AI Simulation Builder
Create a simulation in moments by simply entering the goal of your training. Our AI tool will use best-practice learning design principles to help you map out how to get there.
Timed Decision Making
Add countdowns to create urgency and mirror real pressure.
Branching Decision Trees
Show customers multiple paths so they understand the outcomes of different options.
Knowledge Checks
Reinforce understanding and track knowledge retention as learners progress.
AI Conversations
Engage in realistic dialogue practice with programmable AI bots.
Holly Godfrey, Exercise and Education Coordinator - National Geohazards
"The level of learner engagement we can achieve by using the interactive functions SimTutor provides has greatly increased the effectiveness of our training programs. Their customer support services are fantastic - any questions or issues we may have are rapidly addressed, which is important in our fast-paced environment."
Michael Erskine, West Virginia Junior College
"Every [training] that I have completed has helped to ensure that I know what is expected of me, what steps to take and in what order to take them in, and has never let me down when it comes to putting that learned experience into real life scenarios."
Learning & Training Resources
Ready to Build Smarter Customer Training?
There’s a better way to onboard, educate, and retain your customers. We can help you get there.